Web Support Services

Web Hosting Web Domains

Synergistic Software can provide a cost effective on-going support plan for your web and hosting solution.

Remember that when you host your site with us, we will, at no extra cost, organise your initial domain redirection, site configuration and establish your email accounts.
 
BASIC SUPPORT PLAN TAILORED SUPPORT PLAN

Looking for a low-cost administration solution?


Try our Basic Support Package : 


Need More?

Contact us about our Tailored Support Plan, we can discuss your requirements and provide a schedule of competitive costings


BASIC SUPPORT PLAN
Our Basic Support Plan  offers a web site maintenance support package of that provides for an average of 1-2 hours per month for on-going web support, which should be sufficient to deal with most minor maintenance matters.

Such matters include but are not limited to :-
  • Providing for a suitable backup and recovery process of the site,
  • Email account maintenance, creation, password recovery, etc
  • Web maintenance of a minor nature eg phone numbers, address changes, etc
  • Managing the change process for any updates, including the release to production,
  • Monitoring usage statistics, bandwidth usage, errors,
  • Hosting service renewal and account maintenance, 
  • Domain registrations, renewals, account maintenance and redirections to the hosting service,
This package does not cover site redevelopment, expansion or enhancement beyond the current production release.
 
TAILORED SUPPORT PLAN
Our Tailored support plan is intended to service clients requiring more than minimal support and the cost of the service will be proportional to the level of service required

All prices listed above include GST and are in Australian dollars.

Web Hosting Services

Web Administration Web Domains

Synergistic Software can assist in selecting the most cost effective hosting solution for your purposes.

When you host your site through us, we will, at no extra cost, organise your domain redirection, initial site configuration and establish your email accounts.

SUB DOMAIN HOSTING BUSINESS HOSTING ENTERPRISE HOSTING

Looking for a low-cost solution?

Consider a subdomain hosting option, eg. yourDomainName.synergisticsoftware.com.au

This will provide a basic website hosting package suitable for a small site with low traffic volume (eg 10,000 pages per month).

Package Inclusions
    up to 5 email accounts,
 
Sub Domains from



Dont want to spend hundreds of extra dollars on space and bandwidth you are not going to use?

How about a low cost business solution?

Package Inclusions
    Disk space to 50 Mb, (app. 650 pages)
    Data transfer to 3 Gig/month, (app. 40,000 pages)
    up to 30 email accounts,


Business Hosting :


Need More?

How about something more substancial?

Package Inclusions
    Disk space - 200 Mb,
    Data transfer - 10 Gig/month,
    99 email accounts,

Enterprise Hosting :

Need Much More?



Business Hosting
We offer a small business orientated package to service modest or initial web sites. These packages are readily scalable if you find that your current service is not meeting your requirements.
When you host your site through us, we will, at no extra cost, organise your domain redirection, initial site configuration and establish your email accounts.

Business Hosting

Business Hosting Plans support : -
* 50mb disk space 
* 3 GB monthly web traffic 
* 30 POP3 email accounts 

* Email Forwarders & Auto Responders
* Spam Assasin mail filter is use
* Unlimited Sub domains
* PHP / MySQL support
* Frontpage / Dreamweaver support
* CGI Access, Perl support

 
Enterprise Hosting
More grunt for those that really require it.

We also offer larger business orientated packages to service all requirements. Try our inital enterprise package. Need More? Just ask! We can provide more advanced options on request.

Enterprise Hosting

Enterprise Hosting Plans support : -
* starting from 200mb disk space 
* starting from10 GB monthly web traffic 
* 99 POP3 email accounts 

* Email Forwarders & Auto Responders
* Spam Assasin mail filter is use
* Unlimited Sub domains
* PHP / MySQL support
* Frontpage / Dreamweaver support
* CGI Access, Perl support
 
Subdomain Option
A low cost option for those that are just looking to have a small, low-traffic web presence. ( eg  approx. 10,000 pages per month).
or for those looking to save their own bandwidth for themselves.

This option would suit an club, association, social group or even a small business. 

We offer a subdomain hosting option (ie. yourDomainName.synergisticsoftware.com.au ) which includes a basic website hosting package, with up to 5 email accounts.
There is no auDA registration cost associated with this option as the hosted site operates within the synergisticsoftware.com.au webspace.

Sub Domian Hosting

Enterprise Hosting Plans support : -
* 10mb disk space 
* 1 GB monthly web traffic 
* 5 POP3 email accounts 

* Email Forwarders & Auto Responders
* Spam Assasin mail filter is use
* PHP / MySQL support
* Frontpage / Dreamweaver support
* CGI Access, Perl support
 

All prices listed above include GST and are in Australian dollars. All pages sizing based on an average total page size of 75kb.

Domain Names

Web Administration Web Hosting  

Synergistic Software can insulate you from the registration process.
We can assist you in determining the correct position for your domain in the .au or international namespaces, and assist in determining whether your preferred domain name(s) is presently available, register your Domain name through an auDA Accredited Registrar and ensure that the any necessary redirection or forwarding configuration is properly completed.

Domain Name Registration

 
Subdomain Option
We also offer a subdomain hosting option (ie. yourDomainName.synergisticsoftware.com.au) which includes a basic website hosting package, with up to 5 email accounts.
There is no auDA registration cost associated with this option as the hosted site operates within the synergisticsoftware.com.au webspace.

Sub Domain Name

 
All prices listed above include GST and are in Australian dollars.

.au Second Level Domains (2LDs)
There are no proprietary rights in the Australian domain name system (DNS). A registrant does not “own” a domain name.
Instead, the registrant holds a licence to use a domain name, for a specified period of time and under certain terms and conditions.
Domain name licences are allocated on a ‘first come, first served’ basis and providing that the relevant eligibility rules are satisfied, the first registrant to apply for a particular domain name will be permitted to license it.
 
There is no real distinction between a .com.au and a .net.au domain name as the policy the determining eligibility for both names is identical.
com.au   For commercial entities, such as companies (ACN registered through ASIC), and businesses (registered with state governments).
net.au   For commercial entities, such as companies (with ACN as registered through ASIC), and businesses (registered with state governments).
Australian individuals can now be represented on the web by registering an .id.au domain name. It is the only domain name that does not require the Registrant to be a commercial entity.
id.au   For individuals who are Australian citizens or residents.
Australian incorporated associations, political parties, industry bodies and sporting and special interest clubs should utilise the .asn.au domain as this separates eligible groups from the corporate world.
asn.au   For incorporated associations, political parties, trade unions, sporting and special interest clubs.
Australian non profit and/or charity associations or organizations should utilise the .org.au domain
org.au   For charities and non-profit organisations.